KidsPlay Early Learning Privacy Policy explains how KidsPlay collects, holds, uses and discloses personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and any applicable privacy codes.
KidsPlay collects and holds personal information that is reasonably necessary for or related to delivering early childhood education and care, managing enrolments, promoting the wellbeing, protection and development of children, and operating our services. We will only use personal information for the purpose it was collected or a reasonably expected related purpose.
Kinds of Information Collected We may collect:
We normally collect personal information directly from you via forms, email, telephone, in-person and on our website. Photos, videos and work samples are collected at the child’s service. In some circumstances we may collect information indirectly (for example, from third parties or government agencies) where direct collection is impractical; we will notify you where required.
We may collect sensitive information (for example, racial or ethnic origin, religious or cultural requirements, medical and immunisation records, additional needs) when necessary for the child’s care or where required by law. Sensitive information is collected only with consent where required and stored securely.
If you choose not to provide requested personal or sensitive information, we may be unable to enrol your child or provide certain services. Please discuss any concerns with us directly.
Use and Disclosure of Personal Information We use personal information to:
We may disclose personal information to:
We do not sell children’s personal information and limit disclosures to purposes consistent with collection.
Where contact details are collected directly and you would reasonably expect marketing contact, we may send information about KidsPlay services. Electronic communications will include an unsubscribe option and we will stop marketing when requested.
You may request access to or correction of personal information we hold about you or your child by contacting your service’s approved provider. We will take reasonable steps to correct inaccurate, incomplete or out-of-date information. In limited circumstances permitted by law (for example, where access would put someone at risk) we may refuse access and will explain the reason.
Personal information is stored securely in paper or electronic form at KidsPlay services and may be stored, processed or backed up on servers (including overseas) used by third-party service providers. Access is restricted to authorised staff and service providers. We take reasonable steps to protect personal information from unauthorised access, modification, loss or disclosure and to ensure appropriate safeguards where overseas transfers occur.
When you visit our website we may collect technical information such as IP address and domain name. Our website may use cookies and analytics. We are not responsible for the privacy practices of external websites linked from our site.
We retain personal information only as long as necessary for the purposes for which it was collected, to meet legal or regulatory requirements, or to resolve disputes. When no longer required we delete or de-identify information securely.
We may update this policy from time to time. Updated versions will be posted on our website. Continued use of our services after changes indicates acceptance of the updated policy.
This notice is provided for information and does not limit or exclude your rights under the Privacy Act 1988.
If you have a privacy complaint, please contact us via the our contact details below and we will investigate and respond. If you are not satisfied with our response you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
KidsPlay Early Learning
Address: 11-13 Logan St Glenroy VIC 3046
Email: kidsplayaustralia@gmail.com
More information about privacy is available at the Australian Information Commissioner’s website: www.oaic.gov.au